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InnovateX

Services

Engineering capability, organised around your problem

We do not sell technologies individually. Each service below comes from the same team, and most projects draw on more than one.

01

Custom software development

Systems built around your actual operations, from architecture design through to a version running in production.

We start by understanding how your business actually runs rather than asking which screens you want. The result is an architecture sized for where you are today, with a clear path to grow, and a codebase your in-house team can take over.

What we do

  • Business analysis and technical specification
  • Architecture and data modelling
  • Internal operations systems (ERP, CRM, HRM)
  • Legacy system refactoring and modernisation

What you get

  • Architecture documentation and ERD
  • Source code with full ownership transfer
  • Automated test suite and CI pipeline
02

Web applications & platforms

High-performance web applications: operations dashboards, customer portals, marketplaces and multi-tenant systems.

From conversion-focused landing pages to multi-tenant SaaS platforms. We treat load speed, accessibility and technical SEO as part of the first commit rather than an optimisation pass at the end.

What we do

  • Multi-tenant SaaS platforms
  • Portals and customer self-service
  • E-commerce and payment flows
  • Real-time analytics and reporting dashboards

What you get

  • Design system and component library
  • Core Web Vitals in the green band
  • API documentation and a staging environment
03

Mobile applications

iOS and Android apps from a shared codebase, shipped to the stores and maintained release after release.

We build with React Native or Flutter when time to market matters, and go native when the problem demands raw performance or deep hardware access. The engagement covers the parts teams usually forget: signing, release management and store review.

What we do

  • Cross-platform iOS and Android apps
  • Payments, maps and push notification integrations
  • Offline mode and data synchronisation
  • Release management and post-launch crash monitoring

What you get

  • Apps published on the App Store and Google Play
  • Automated build and signing pipeline
  • Crash and performance monitoring dashboard
04

Cloud & DevOps

Reproducible infrastructure, automated deployment pipelines and monitoring that catches incidents before your customers call.

Infrastructure is described in code, so staging and production stay identical. Every deployment can be rolled back, and every metric that matters shows up on a single dashboard.

What we do

  • Infrastructure as code (Terraform, Docker, Kubernetes)
  • CI/CD and zero-downtime deployment strategies
  • Monitoring, alerting and centralised logging
  • Cloud cost optimisation

What you get

  • A reproducible infrastructure-as-code repository
  • Incident response runbooks
  • Cost report with optimisation recommendations
05

System integration & APIs

Connecting disconnected systems into one data flow, so nobody re-keys the same record into three tools.

Most companies do not lack software — they lack the connections between it. We design an integration layer that tolerates failure, handles duplicates and keeps an audit trail you can reconcile against.

What we do

  • REST and GraphQL API design
  • Payment gateway, ERP and accounting integrations
  • Data synchronisation and event-driven queues
  • API gateway and access control management

What you get

  • A complete OpenAPI specification
  • Automated integration test suite
  • Retry and error handling with full logging
06

AI & automation

Applying AI to the repetitive work that eats headcount: document processing, customer support, data extraction and classification.

We start from the cost problem, not the technology. If a workflow can be automated with something simpler, we will say so. When AI genuinely fits, we ship it with output quality evaluation and controls on model spend.

What we do

  • Assistants and chatbots grounded in your internal documents
  • Data extraction from invoices, contracts and forms
  • Internal workflow automation
  • Output evaluation and model cost controls

What you get

  • An output quality evaluation set
  • Per-feature cost tracking dashboard
  • Operating documentation and fallback plan

Process

How a project actually runs

There is no phase where you wait in silence. Every step produces something concrete you can hold.

  1. 01

    Discover

    We sit down with the people who actually run the process to understand the problem, the constraints and the budget before proposing anything.

    • Current process map
    • Prioritised requirement list
    • Scope and cost estimate

    1 – 2 weeks

  2. 02

    Design

    System architecture and interface are designed in parallel, detailed enough that you see the end product before the first line of code.

    • Architecture document
    • Interactive prototype
    • Phased release plan

    2 – 3 weeks

  3. 03

    Build

    Development runs in two-week cycles. At the end of each one you get a working build on staging, not a progress report.

    • A demo every two weeks
    • Automated tests and code review
    • An accessible staging environment

    6 – 16 weeks

  4. 04

    Launch

    Production rollout with a rollback plan, plus documentation handover and training for your team.

    • A live production system
    • Operating documentation
    • Handover training session

    1 – 2 weeks

  5. 05

    Operate

    Monitoring, warranty and continued development against an agreed service level. We do not disappear the day we hand over.

    • 24/7 monitoring and alerting
    • Regular operations reporting
    • A forward roadmap

    Ongoing

Engagement

Three ways to work together

The engagement model should follow how well defined the problem is, not the size of the budget.

Fixed-scope project

A defined scope that needs a committed timeline and price

Right when the problem is already well defined. We quote a fixed price against an agreed scope, with delivery milestones and transparent change terms.

  • Fixed price against scope
  • Phased delivery milestones
  • Post-acceptance warranty
Milestone-based billing

Dedicated team

A long-running product where requirements still move with the market

A team working full time on your product and reporting directly to you. You set priorities; we stay accountable for engineering quality.

  • A fixed monthly team
  • You own prioritisation
  • Scale up or down quarterly
Monthly retainer

Advisory & augmentation

You have an in-house team and need specific expertise added

We add engineers or an architect to your existing team, or audit the architecture and security of what you run today and come back with specific recommendations.

  • Engineers embedded in your team
  • Architecture and security audit
  • Documented knowledge transfer
Time and materials

Start with a 30-minute conversation

No documents required. Tell us the problem and we will say plainly whether this is something we do well.

Start a projectZalo

innovatex.vn@gmail.com